OMI Jewelry offers free returns and exchanges for 7 days from date of delivery on any pre-owned watch or jewelry purchase.  Never worn and custom watches are not eligible for return.  Please contact our support team for assistance with your return.  All returns must be in the same condition in which they were received and include any security tags or factory stickers.  Failure to return an item in the same condition may result in a restocking fee of up to 25%.


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